Forum Discussion
Hi there,
When exactly are you being prompted to refresh? Could you please share a screenshot of the message and let us know which troubleshooting steps you've tried so far?
I sent a screen shot (below). Contacted ISP, reset router, reinstalled windows 11, cleared cache, contacted maker of Wi-Fi chip, contacted computer manufacturer. I've done more work that one person should have to do to fix your problem. If this is a problem on the server end, is it ever going to be fixed?
- d8isycr8zy4 months agoSeasoned Newcomer
I'm having a similar experience, I can't even get my game to load at all, no error code. It just says there's a problem on their end. I even purchased the game a second time, same issue and it's getting frustrating. I've been dealing with this over a year and would sure like to know when or if it's ever going to be fixed. These games cost too much not to be able to even play them and I can't seem to get any help from anyone.