Forum Discussion
EA_QueenBee
Community Manager
9 months agoHey Rubiksdude789,
Maybe this is a silly question, but have you checked your spam or trash folders in your email in case they're being sent there by accident?
Rubiksdude789
9 months agoRising Newcomer
I have checked multiple times
- SharpenedRazors9 months agoSeasoned Veteran
Have you also checked your filters to make sure they're not blocking emails from @ea.com and @e.ea.com? If you have, make sure to also have set up emails from EA as "safe" / not spam / allow images to display or be loaded
if this doesn't help, I recommend that you contact EA help support as they can help adding a secondary email so that you can get the codes https://help.ea.com/en/help-home/
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