Community ManagerUnderage accounts are not able to access the online aspect of the game.
This is not something that we can change it offer further assistance with.
Darko
Thanks for your reply Darko.
This is an odd situation though, because my son has been playing this game for over a year and only recently EA has asked for additional “I am an adult” verification step (which I did for my other son) but the issue is that the link I received is expired and it isn’t sending any new links - nor does there seem to be a way to do the verification via EA account menu.
I am in the same boat, child previously played on PVZ and now stuck in a cant verify account loop.
