Forum Discussion

oinspaceo's avatar
oinspaceo
Seasoned Newcomer
6 months ago

I can’t verify child account so he can play online

Hi, having trouble verifying my child’s account. We are on the switch trying to play plants vs zombies battle for neighborville, but every time we click to play online we get asked to start verificat...
switch
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 months ago

Underage accounts are not able to access the online aspect of the game. 

This is not something that we can change it offer further assistance with.

Darko

kevin_olvera's avatar
kevin_olvera
Seasoned Newcomer
3 months ago

My son is 16 and is trying to play plants versus zombies.  I feel 16 years of age should be fine to play plants versus zombies online (or even add a local user so I can play with him).  Were can you change account settings in my EA account to change this?  It doesn't even appear to be an option.  Also, the game doesn't even allow to enter the 'start verification' and begin a login from MY account.  Please fix this.  

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