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oinspaceo's avatar
oinspaceo
Seasoned Newcomer
10 months ago

I can’t verify child account so he can play online

Hi, having trouble verifying my child’s account. We are on the switch trying to play plants vs zombies battle for neighborville, but every time we click to play online we get asked to start verificat...
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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
10 months ago

Underage accounts are not able to access the online aspect of the game. 

This is not something that we can change it offer further assistance with.

Darko

09c722bbcd368166's avatar
09c722bbcd368166
Seasoned Newcomer
6 months ago

That's untrue though because my son had been playing it online with his switch it's only recently that he can't access it on his child profile (age 11) and is only accessible on an adult Nintendo profile (mine) but not his any more 

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