Forum Discussion

JernBerbb's avatar
JernBerbb
Rising Novice
2 years ago
Solved

Pennant race progress removed and will not find game

After installing update today all of my pennant race progress was deleted including this weeks progress and all award and game history. On top of that, it will not connect to any game. The find game automatically cancels after 2 seconds without any input from me. Tried unlinking and relinking my EA account as well as uninstalled and reinstalled the game and neither fixed the issue.

  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hey everyone, thanks again for the patience.

    We've just rolled out a fix for this, so please try launching through the EA app again and let us know if you're still having any issues connecting to online matches. Thanks!

27 Replies

  • xkolafax's avatar
    xkolafax
    Not applicable
    2 years ago

    Having the same exact issue after the update.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey everyone, thank you for the reports and additional details that have been provided!

    Just wanted to confirm that we are investigating the situation, thanks for the patience while this is being looked into further.

  • greeneyblahblah's avatar
    greeneyblahblah
    Not applicable
    2 years ago
    @EA_Mako praise god. after almost a week ea has confirmed they are investigating. just roll it back. we literally cant play.
  • JernBerbb's avatar
    JernBerbb
    Rising Novice
    2 years ago

    Lol glad to see you guys are so on top of things after a full week 😂 good luck with your investigation 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey everyone, thanks again for the patience.

    We've just rolled out a fix for this, so please try launching through the EA app again and let us know if you're still having any issues connecting to online matches. Thanks!