Forum Discussion

12 Replies

  • AirBagZZ9's avatar
    AirBagZZ9
    8 years ago
    You make the sun shine! Can't wait to try this. THANK YOU!!!
  • AirBagZZ9's avatar
    AirBagZZ9
    8 years ago

    It worked! Thanks so much! Surprising that such a simple solution could not have come from EA. Surprising that they would just slam the door and refuse to help one of their customers. I should say ex-customer... I will never give them another cent of my money again. Thank you again for giving me the excellent customer support that should have come from EA.

    Best regards,

    John

  • Freggi-Liz's avatar
    Freggi-Liz
    Hero+
    8 years ago

    I am glad that I could help you. Enjoy the game and have fun. 🙂

  • Anonymous's avatar
    Anonymous
    8 years ago

    I have the new 2018 IMAC 27 inch desktop and I try command + enter and it doesn't change it to windowed mode and I have the same problem where I am not able to press anything not the screen? how do I fix this

  • Freggi-Liz's avatar
    Freggi-Liz
    Hero+
    8 years ago

    @XSXTANKXSX wrote:

    I have the new 2018 IMAC 27 inch desktop and I try command + enter and it doesn't change it to windowed mode and I have the same problem where I am not able to press anything not the screen? how do I fix this


    @XSXTANKXSX

    you must afterwards navigate into the game setting under graphics and there select the correct screen resolution.

    if ⌘ ⌘ key doesn't work, you have to select a different key layout

    ~Liz

  • Anonymous's avatar
    Anonymous
    8 years ago

    And suppose this doesn't work?

  • Anonymous's avatar
    Anonymous
    8 years ago

    I did the technique from above and it did not work. Command and Enter put me in window mode but I still cannot reach Settings because the cursor is too far down the screen so I can only select Spore Info. 


    @IAmTheWalrus8946 wrote:

    And suppose this doesn't work?


  • Anonymous's avatar
    Anonymous
    7 years ago

    my resolution is bigger than the ones they offer

  • Vieleff's avatar
    Vieleff
    6 years ago

    @Freggi-Liz can you help?

    Got the same problem with the cursor. If I switch to windowmode I can't get to the settings cause the mouse is under the window but on the Homescreen. So Mac thinks I want to disselect Spore and I can't get into the settings. Any ideas?

  • Freggi-Liz's avatar
    Freggi-Liz
    Hero+
    6 years ago

    @Vieleff If this does not work, switch back to full-screen mode and try using the arrow keys to go to the settings

  • Hi, I know this is an old post but we had this issue and just solved it. If anyone else has this issue, I hope this helps!

    We have a Mac running Parallels (Windows 10) and when playing Spore, we couldn't get the mouse to click on the Settings to change the resolution.

    Visit this link and follow the instructions, but choose Don't optimize for games. We did this and the mouse is now clicking on Spore with no issues.

    If this link is not available, I will put the instructions here:

    1. Click on Actions in the top menu bar > Configure...
    2. Go to Hardware > Mouse & Keyboard
    3. Set Mouse option to  "Don't optimize for games"
    4. If this doesn't work try "Auto-detect for games" 

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