This game is blowing up my system.
My computer's been rock solid for three years, and I only got one BSOD when trying to configure memory in the first few hours it was alive. The only other unforced shutdown was about a year ago when ...
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I posted a copy of my dxdiag dump back in post 2.
Since I've opened this support topic, my computer has gone through some hardware changes. My motherboard was showing a qcode that either means the memory is having read/write issues, or the PSU is failing and sending inconsistent voltage.
I ran hours-long memory tests on each individual stick and nothing came back but I swapped out the PSU and it was still happening, so I also replaced the RAM and things have been okay. /shrug/
My best guess is that one of my sticks of RAM was going and it just happened to coincide with SMB4 releasing and me trying to play it. I don't have any explanation as to why D4 was fine all the way through, but It's probably circumstantial.
Thank you for trying to help.
EA_Illium
Community Manager
Community ManagerHey @MetalFrogNY Thanks for the update, I had been wanting another look after the steps I posted about to see if anything changed.
To confirm after the hardware swap everything seems to be in working order? If so glad to hear, even if it came down to replacing stuff which is never fun.
Cheers!
Yes, it has been going decently. It crashed on me during a lot of customization in a custom league, but it's the first crash in about seven hours of gameplay.
I've experienced a few more crashes, and captured a dxdiag.
Going in and out of the logo editor, or the abilities/looks screens quickly seemed to be the issue. I've seen some quirky behavior on the editor screens when switching between mouse/keyboard and controller, so I wonder if that's an underlying cause.
For example, if I open the color picker with the controller, but use a keyboard shortcut to open the color picker power toy (ctrl + shift + c), when I go back to the game it's almost if there's two color pickers open. One for mouse, one for controller. It acts like I've fully desaturated the color, and I have to pick it twice to "lock it in." It seemed like this swap between inputs built up and crashed the game.
Had me wondering if it was all related somehow to my memory crashing bugs early on in the release...
