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jia1tx4t2ggv's avatar
jia1tx4t2ggv
Newcomer
16 hours ago

This Has Nothing to do with a game but a question?

I made this new account because I can't get into my original account. When I try to get into to original account it wants to send a code for the two-step verification to an old phone number that EA does not have on my account. So, I can't get that verification code because for some reason it's not coming to my email either. So, this means I can't get into my original account where all my credits and everything is. If anyone knows what to do about this can you email me at mailto:[edit: email address removed]   Thank you!

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    jia1tx4t2ggv​ 

    We need an EA Advisor to verify your identity before making any changes to your original account. Please make contact with an EA Help Advisor for assistance with this.

    EA Help

    Thank you.

    EA_Barry.