Consistently from launch to the time I quit playing, the audio stutters every 2-3 seconds. Can play music or videos in the background without issue, but still the game audio stutters. I've tried reinstalling the game, changing audio/video settings, and nothing seems to work. Any advice?
Community ManagerThank you! I appreciate the info.
When you have the chance could you try starting up your PC in a Clean Boot to see if that makes any difference? If there's anything running that could be related to the sound issues that may help to narrow it down.
You can find more details on how to set up a Clean Boot at the EA Help website. If you're able to give it a shot please let me know how it goes. Thanks!
Sorry for coming back so late. Even after reinstalling/uninstalling my audio drivers, reinstalling the game, clean boot the behavior is the same. It is definitely a problem of the game. No other game I play has this issue. From the way it is occurring I guess it has something to do with synchronization. Either something like bursting data into the audio buffer just a little to late or something else is locking the audio thread (if there is one) for just a short time (like 200ms or something) which creates a short stop in audio.I also (not because of the game) but updated to another graphics card (RTX 3060) and updated RAM, executed dism to make sure my system works correct, executed a fsck (all before reinstalling the game). Sadly still the same issue. Not sure if it is an issue with Realtek drivers, but just as a hint. An updated DxDiag.txt is attached.
You experience 'a lot of audio' output? What do mean with this? My audio device is an onboard Realtek® ALC1220 Codec
@Baruch_FFJ i mean im mixing with 3 audio controllers, 1 usb for headphones and mic, a sound blaster for spdif , plus hdmi audio from Geforce. If you expérience issues, try to find à release of 2.80 realtek driver, and look for apo configuration. I can provide links if needed.
@CyberValou According to dxdiag I have a Realtek Driver Version 6.0.9316.1 (from February 2022), so I guess this is quite up to date. I just checked, there was actually an update to 6.0.9336.1
@Machinomancer Thanks for the info.
Ok, I updated my drivers, updated the game and tried again. Same behavior. In the menu music has clear pauses; like in old games when your PC was actually under load. Sad that the Devs do not reply anything more... Tested the Benchmark and it stuttered again. I am not willing to install another Realtek driver (mine is from MSI) since it works with all other games and I don't have any problems. It is clearly a problem of THAT game. Sad. Additionally the bug that if the EA in game overlay is disabled on startup I receive an error message still exists. Guess it is just with other cases: The gamers cry, companies force them to work overtime and this is the result. Games are released to early not tested good enough and get fixed after people start playing it.
