Forum Discussion
I am using Origin App not EA App. Try using Origin like @EA_David suggests. Sign out of any origin logins on your internet browser(s)
it does not work 😢
- EA_David4 years ago
Community Admin
Hi, we rolled out an update for those who grabbed the game in the first few hours of the Prime Day promotion.
Can you restart your EA app and check the library again?
thanks. - dis20114 years agoNot applicable
It is not present in both the origin app and the EA app
- EA_David4 years ago
Community Admin
@dis2011 From what I can see on our side, your account did not claim Grid Legends during the Prime Day promo.
You may want to reach out to Amazon using the steps on the linked page, but unfortunately we can't help with this.
https://help.ea.com/au/help/account/link-your-ea-account-to-prime-gaming/?isIhi=true - dis20114 years agoNot applicable
I can no longer redeem it because it no longer appears on the web page
amazon confirms the redemption of the game
- Mullegil4 years agoNot applicable
I did claim it, but it never showed up in my library.
- Mullegil4 years agoNot applicable
Any update on this? Grid Legends is still not showing in my library. Only Mass Effect Legendary Edition and NFS Heat.
- ngager6114 years agoNot applicable
I have the same problem. Other games still show but not Grid. I checked both the EA app and the Origin one.
- dis20114 years agoNot applicable
HELP: Grid Legends Not showing in Library
- 85090fc963be4342 years agoNot applicable
GRID still wont show in my library and I can't play online. So far the problem keeps happening