Grid legends stopped working online
Ion grid legends after 2 days of playing online w a friend it denied me the ability to play online. Unable to connect. The internet works just fine. It's a playstation 4. Restarted the game and the c...
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Hi Everyone,
I've finally got a response on Twitter from a guy called John at EA Help. I've given him all the relevant details and he's now investigating the issue.
Hopefully, he'll get us back online racing soon.
I'll keep you all posted of developments.
Kind Regards
Rosie.
@Rosie_272 Did you get something like this?
Hey there! Thanks for reaching out to us and apologies for the delay in response.
I understand it can be really frustrating when you face such an issue with the servers. I’ll do my best to address your concern.
Whenever you're ready give us a shout and I'll get back to you. -Meg
Meg or John is probably just a dumb chatBot.
we're in the dark over what's happening. Some deep issues going on, perhaps cyberwarfare...
Hey there! Thanks for reaching out to us and apologies for the delay in response.
I understand it can be really frustrating when you face such an issue with the servers. I’ll do my best to address your concern.
Whenever you're ready give us a shout and I'll get back to you. -Meg
Meg or John is probably just a dumb chatBot.
we're in the dark over what's happening. Some deep issues going on, perhaps cyberwarfare...
- Yeah, I got this reply on Twitter:-
"Thanks for the update. We have received a lot of reports regarding this and as such, the Game Team is currently looking into this. We would not have any information on timeframes for this to be addressed, but hopefully soon. I am sorry for any inconvenience caused. Have a great day. -John"
I also got this invite from EA Help:-
"At EA, we strive to provide you with the world's best customer experience for the world's best games. We’d appreciate your feedback on your recent experience with support on Twitter".
Needless to say, I gave them a good piece of my mind.
Perhaps all the many other frustrated EA customers should do the same.
