Community ManagerHey there,
Thank you very much for reporting this issue. This has been escalated, but we need more information to investigate it. Could you fill the questions below, please?
-Groguet
Hi EA_Groguet. Here is my information:-
Platform = Desktop PC running Windows 11 and Steam.
Since = About 9.30 am GMT on Friday, 10th May, 2024.
Error Message = " You're Not Connected. Check your connection status and make sure you are signed in. See ea.com/unable-to-connect for additional information".
The bug occurs = On every launch of Grid Legends. This prevents online gaming but, if you say "okay" to the error, offline gaming works fine. However, I'm not sure if my career progress is being saved correctly.
Note = Two other family members (with separate EA accounts) are having exactly the same issues.
1. Launch Steam
2. Launch Grid: Legends
3. Fail to connect
how hard is that to figure out ?
Community Manager
@Rocket_Ronnnie wrote:
@EA_Groguet Hello Groguet, It's been 7 hours since your post. Is there any chance of an update on the resolution progress?
Many Thanks
Hey there,
I have escalated this issue and I added the information players posted on this thread.
I don't have any information, but as soon as I can, I will update you here.
-Groguet
hope the issue of steam players connecting will be fixed as soon as possible, this is a problem on your end
