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XabiAlonso1892's avatar
XabiAlonso1892
Seasoned Newcomer
29 days ago

EA wiped all my online stats, ranking, the lot and won't fix it.

MY ONLINE RANKING DISAPPEARED AND EA WON'T FIX IT! So I was a top 100 ranked player on my PGA Tour on PS5. And then suddenly my ranking just reads - - - - - - blank! It has completely wiped all my records consisting of hundreds of games played over the last two years. And if I play any games going forward it does not register them. 

So basically, playing online is just pointless as it doesn't record any games you play. I complained to EA, sent them photo's etc. and they said they can't (won't) do anything about it. They said just post it in the forum and enough people have same problem they might fix it. I asked for a refund as the online part of the game is now faulty. But they refused refund. I have spent thousand overs the years (mainly on FIFA) and for them just to wipe all my progress, say 'tough luck' can't fix, no refund, but why don't you post in a forum (basically just FO) , is beyond poor even for EA. Awful company

 

Anyone else had this issue? 

If someone from EA is actually looking into this the photo with rankings is from January this year. I was up to rank 75 or something and have played a lot more games since then. Now all ranking are just blank and stay blank. 

4 Replies

  • There are 4 or 5 threads started on this issue below, and it was never acknowledge by EA.  I can sympathize with you, I was up to 48th for tournaments, 2 years of playing. It's all coming back to downsizing and cancelling/abandoning games. Nobody is working on issues for those games anymore.

    https://www.cnbc.com/2024/02/28/ea-layoffs-company-to-cut-5percent-of-workforce-or-about-670-employees.html

  • same with me i was rank 100 or so, been playing this game since release and now all online stats deleted. Time to finally get rid of this mismanaged game!

  • And I just saw EA is laying off another 400 workers and cancelling more games. 

  • Katybee_1313's avatar
    Katybee_1313
    Seasoned Ace
    22 days ago

    Yeah Michelle, this EA downsizing again is everywhere this morning. If there was any more doubt nothing is going to get fixed in this game.

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