Error Code 5 (PC)
When i start the game error code 5 pops up after accepting terms and services. And from that point at every page error keeps popping up. Only way to continue is selecting continue. I can acces modes ...
Forum Discussion
Product: EA SPORTS PGA TOUR
Platform:PC
Summarize your bug After I reinstalled windows, whenever the game needs to save something, I get a popup saying that an error occured while saving, along with the text "(error code 5)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch the game, do anything that would need to save data on disk.
What happens when the bug occurs? Popup comes up saying there has been an issue with saving data
What do you expect to see? No popup, data saved correctly on disk
Things I have tried so far:
- Relaunching the game
- Repairing the game through the EA app
- Reinstalling the game
- Deleting the "PGA TOUR" folder in my documents folder
- Adding all the relevant folders to be excluded from my antivirus
- Disabling antivirus completely
EA_Illium
EA Staff (Retired)
EA Staff (Retired)HI @xiztedkappa To confirm have you tried all of the following steps?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
@malcolm1970 Can we try the following steps for Xbox and check if this continues?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
I have tried basically everything you listed and a bit more. PGA tour is the only game/app I am having this issue with so I would assume its a bug/issue within the game.
