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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: EA PGA Tour not connecting to the servers

HI @IsThatRelany06 

when you have a moment can we try the following?

  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 

1 Reply

  • I have the same issue and have since Day 1 of owning a XBOX for the last 4 months.   

    To tell us to run through that insane list for troubleshooting is really more than I care to do.   

    how about this EA, make games that work?   I’ve gotten the “unable to connect to the server” message Day 1 and it’s far beyond annoying.   Here I am paying all this money for a broken system and we got basically coin flipped between buying the Xbox or buying a PlayStation.   

    disappointing to say the least 

  • drtigerfan's avatar
    drtigerfan
    Seasoned Newcomer
    6 months ago

    Or, absolutely wild idea I know, maybe design a game that can be played by a single player, OFFLINE?? what a novel idea that I'm sure no one has ever thought of, but it can't be monetized so 🤫 

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