Re: EA Sports PGA Tour - Career mode freezing

@JDSPWNT 

Check if booting in Safe Mode and choosing Option 5, Rebuild Database helps you here: 

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

You might reboot your router too and connect to it with a cable.

Thanks.

Had the same problem

What i have had to do is run the game in compatabilty mode for windows 8

Also have lowered all settings to medium

NO freezes for 3 days now

Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug Freezes only in career mode/stuck on week 17
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Please fix freezing issue
What happens when the bug occurs? Cannot get pass week 17 in career mode. I cannot play it nor can I skip over it. I have been getting all the updates and can play any other mode without a problem. As soon as I click onto week 17 to attempt to play it will lose audio and freeze.
What do you expect to see? a solution

‌

Please respond with a solution

@6567f55b5f0a4ab1 

Check if booting in Safe Mode and then choosing Option 5, Rebuild Database has an effect on this, thanks.

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

Product: EA SPORTS PGA TOUR
Platform:PC
Summarize your bug I just reached a 91 overall for my player, and I'm crushing the tournament I'm currently in. As I finished the third round and tried to play the fourth, it would freeze, making me force quit the game. Now when I try to load into the round, settings pop up that I can keep, change, etc., and then it freezes and makes me force quit. I cannot skip over the tournament, I cannot load in. My player finally has good attributes and I've been SOL for over a month. Every other game mode on the game works except the one I really want to play.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk, I've been reading posts from April about this happening. I also read notes from EA staff stating this bug has been fixed multiple times. It clearly has not.
What happens when the bug occurs? Freezes. Must force quit game.
What do you expect to see? Myself winning the tournament after this bug is *actually!!!!* fixed

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Annoyed is an understatement.

Product: EA SPORTS PGA TOUR
Platform:Xbox Series X
Summarize your bug Every time I go into career mode it freezes the game. I have uninstalled and installed the game twice and does not fix it. Any help would be greatly appreciated.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In career mode
What happens when the bug occurs? Every time.
What do you expect to see? Game freezes

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Please help. This is very aggravating. Especially when I spent money. 

I have the same issue.  Was working fine, now I can’t load anything in career.   Click on tournament and it freezes in the menu to confirm round.  Deleted file and reloaded.   

Here is where the music stops and it freezes.  Over and over. I have tried everything.  

Product: EA SPORTS PGA TOUR
Platform:PlayStation 5 Digital Edition
Summarize your bug PGA Tour 2023 Freezes In Career Mode At Event Settings I was attempting to play the 4th round of a tournament in career mode when the event screen locks up. You can't progress from the Event screen. When I go back in to career mode you get stuck at the same screen and cannot progress. I took a screen shot of where you get stuck. Please help and provide an updated patch to correct the problem. Thank you.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? See above
What happens when the bug occurs? screen locks and you have to back out of the game
What do you expect to see? Start of the round.

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PGA Tour 2023 Freezes In Career Mode At Event Settings 

I was attempting to play the 4th round of a tournament in career mode when the event screen locks up.  You can't progress from the Event screen.  When I go back in to career mode you get stuck at the same screen and cannot progress. 

I took a screen shot of where you get stuck. 

Please help and provide an updated patch to correct the problem. Thank you. 

Hi @bupton37209 Can we try the following if you have not so far?

Cheers!

Seriously. How does EA release a game like this when they haven’t even worked out the bugs for THE MAIN EVENT!! What an embarrassment. The best advise they can give me is to Restore the Default Settings on my ps5 because they can’t get their act together? Shameful.

[Requesting Information]

Hey Everyone, 

Thanks for letting us know about freezing issues with PGA Tour Career Mode. 

If you have not already, please let us know the following:

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Which modes do you notice freezing in?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.

Cheers!

After every round in career mode, the game freezes in the career menus and I need to restart the game. Thankfully it autosaves!

Also the "complete a round at ...." quests are not working.

PGA Tour

Game is unplayable, freezes mid career, EA will not fix the problem or refund.

I have play for over 40 hours, well In to the second season, click to play the next round and game just freezes. I have tried to skip to next event, still freezes. 

All of EA suggested fixes don't work. I see people complaining about this since April. I am on PC but see this is also a problem on Xbox  and PlayStation.

Spent along time on chat to EA who say they will not refund me as my system meets all the requirements. Told me to contact Microsoft. I have told them it is an EA problem and no one else's. They do not agree, They either cant or will not fix it.

Chat have asked me to post here as someone may have a fix!! sounds like passing the buck and sort it out yourselves. 

If a game is unplayable and its EA issue then they should be giving people a refund no questions. 

Hi @TechnicT0M Would it be possible to get the following information?

Would it be possible to get more information on this?

• Platform:
• PSN ID/Gamertag:
• Are you getting an error message?
• Which modes does this happen in?
• Does this happen when loading into a specific more or performing an action in a mode?
• Does this happen to any other account on the device?
• How long are you playing until this happens?
• Are you playing from the device's internal storage or an external drive?
• What type of network are you using? (Wired, Wireless, Hotspot)
• Is anything else happening?
• Please share any steps you've tried to far to resolve the issue:
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag and an EA app Error ID

We can use this information, to help make the team aware of the issue and to further investigate. 

Cheers!

Hi EA Illim,

• Platform: PC
• PSN ID/Gamertag:
• Are you getting an error message? No
• Which modes does this happen in? Career Mode
• Does this happen when loading into a specific more or performing an action in a mode? Whilst trying to play the next course in career mode.
• Does this happen to any other account on the device?
• How long are you playing until this happens? 42 Hours, Played season 1, half way through season 2 of career mode.
• Are you playing from the device's internal storage or an external drive? Internal
• What type of network are you using? (Wired, Wireless, Hotspot) Wired
• Is anything else happening? No Just Freezes No crash to desktop
• Please share any steps you've tried to far to resolve the issue: All suggested steps I have tried
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag and an EA app Error ID.  I have already sent this to EA chat and not willing to put in on here, 

I have spoken to two EA Chats about this and they have said they have raised the issue but I needed to go on these forums and also raise the issue. I have Two Support cases: 153589138.

Looking through the forums lots of people have the same issue staring from April. It is now September and no fix for anyone. I have requested a refund as the game is unplayable but EA refuse!!!

Hi,

Last night have now encountered dreaded career mode freeze. 22hrs gameplay in. Frozen going into 4th round at Bay Hill.

Platform: PS5

PSN ID/Xbox GT: BCamm95

Region: UK

Are you getting an error message? No

Date this issue started (is it still happening?)? 31-8-23

Which modes do you notice freezing in? Career Mode

Is anything else happening? No

Please share any steps you've tried to far to resolve the issue: Restarted a few times. Then already started in safe mode and rebuilt database. Problem continues

Appreciate thoughts on next steps to fix issue so I can continue playing the career mode.

Thanks