Forum Discussion

Re: Game Crashing after Dolby Vision logo

Platform: PC

PSN ID/Xbox GT: Kusajuicy

Region: NA

Are you getting an error message? No

Is anything else happening? No. Crashes when initially "Connecting to EA Servers" after launching the game. If I try the disable internet workaround the game crashes anytime I try to launch a game mode (Quick play, Coaching/Training session, etc.)

How often does the bug occur? See above. Anytime a game mode/training/coaching is launched.
How can we find the bug ourselves?
See above.

If possible, share a Screenshot or Clip... tried attaching an IOS phone clip, but it gives unsupported file type error.

If on PC, please share a DxDiag: Attached

Additional Note: I tried the HDR disable workaround, it did not resolved the issue. I read another comment that mentions HDR turns itself back on when launching the game, so I leveraged the Win + Alt + B shortcut to disable HDR while in game. This still led to a crash in the same places.

1 Reply

  • iFredn's avatar
    iFredn
    3 years ago

    Same issue here. HDMI to LG C2.

    See the dolby vision, get an error message and I have to restart the PC (picture distorted).

    Looks like the preorder-dudes are the testers again.

About PGA Tour Franchise Discussion

Discuss the latest news and game information around the PGA Tour Franchise in the community forums.2,991 PostsLatest Activity: 3 days ago