Re: PGA Tour Freeze

I have a similar issue. I’m on the last round of a tournament, but it freezes when I try to start the event. I’m on Xbox series X and this is the first time I’ve encountered something similar in over a year.

Hey @addis0511 

If you are still running into issues, would it be possible to try the following?

• Quit the game and other running apps from Quick Resume (For Series X|S consoles)
• Remove any connected device, or additional USB's from the console then restart the Xbox and check
• Check for updates 
• Try the steps in our Connection and Advance Connection Guides 
• Open you're Xbox NAT Type
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
• Persistent Storage 
• Go to settings > Select Device & Connections > Then Blue-Ray 
• Select Persistent Storage > Clear Persistent Storage 
• Alternate Mac: 
• Go to settings > Select General  > Then Network settings 
• Go to advanced settings > Alternate Mac address > Select clear 
• Select restart 

I'll never buy this brand again. Completely freezing and bugging. Never again

Have an Xbox S with a regular Controller.  I have been running Flight Simulator for weeks without any issue like this. I bought EA PGA Tour yesterday and have yet to be able to play golf. I got logged in and edited an avatar.  At random points in the startup it crashes and exits back to the Xbox menu. It has done that maybe 12+ times stopping at random points but not far into the setup. I've tried everything I can including the suggestions above. But still it crashes. I had a mouse connected but I removed it per your suggestion, I changed the DNS to Google, and cleared the alternate MAC address. There is nothing available in settings regarding Blue-ray or Persistent Storage. Nothing has helped.