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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: PGA Tour unable to start a private match

HI @cordeezy28 

When you have a moment, can you and your friends try the following steps and check if this continues?

  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 
  • bobbyguac's avatar
    bobbyguac
    Rising Newcomer
    11 months ago

    I’ve tried all of this (except “persistent storage” as my Xbox series s gives has blue ray option in device and connections settings). 
    I used to play private matches with 4 people all the time and sometimes even 5, now anytime the 4th player joins, everyone gets booted back to the menu. 
    What is the issue? My Xbox is up to date too. 

     

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