EA Staff (Retired)Hey @Kingplayer23
Unfortunately, missing items or order issues are not something we can look into here on Answers HQ. I would recommend reaching out to our EA Help Team.
For more info on how you can set up a case with the team, check out the following article on the EA Help site:
Cheers!
Can someone else test this by simply buying the 1500 pro pass option and checking that promised amount of points are allocated so I can see if it was only me or if system is broken?
The extra 'points' when buying the 1500 tier of pro pass are 'pro pass points'. As in points to level up the pro pass levels.
Are you sure about that as pro pass units are refered to as "Tokens" not points. I seem to remember it saying "Points" in the offer when buying the pro pass.1500 option. Did you happen to get the pro pass yourself and it gave you extra tokens instead of points? thats deceiving if they say points and actually are refering to tokens.I wish I would have recorded that whole transaction as I cannot repeat it now that I have already bought it.
I bought the 1000 version.
Sent from a friend. Clearly says 'tokens' and you can see it's those that unlock pro pass levels.
Ok got it ...i'm totally wrong .. thanks for going out of your way to straighten out my confusion )
