Re: Too Many Computers have Accessed...
I'm having the same issue - what is the cause and why do I need to wait 24 hours after paying £75 for early access?
Forum Discussion
12 Replies
EA_IlliumEA Staff (Retired)
There are a few things that can trigger this message to come up, for more information you can check out our Help Article: Download and Play your games
If you get a message that says: Too many computers have accessed this account’s version of [game name] recently. Please try again later.
This is because you can only install your game on up to five computers per 24-hour period, as mentioned in our Terms of Service.
Here are some things that can count as a new computer:
- using a different computer
- changing the hardware in your current computer
- using a virtual machine
- using a cloud gaming service.
It can take up to 24 hours for you to be able to relaunch the game. If you're getting the error after 24 hours, let us know so we can help.
Thanks!
Hi I am getting the same error.
I only have one PC and have not installed the game elsewhere.
I have not made any hardware changes to my PC
I am not using geoforce now or any other streaming service
I paid 60 pounds for this game and the only help offered on this forum is wait 24 hours
Perhaps you can tell me what is causing this and how I can resolve it now so I can play the game I actually paid for today rather than wait until tomorrow and see if it works then.
OK, what gives. And if I installed my game on only 2 PC's instead of 5. Why I am still getting this message, that I cannot play on because to many PC's have accessed. But I for a fact know that I have only 2 of them and none other can access my account because of MFA auth.
Beep this sh*t of an EA app. And force to use App even if you buy games on Steam is also bu***t.
- @EA_Illium Eliminate this dumb restriction. Do you guys not realize your services is on cloud gaming and affects it because of this dumb restriction?
I have this issue with Jedi Survivor - the game crashing seems to trigger a new count even though it's the same computer and the same hardware. Waiting 24 hours is not a solution, it's a workaround to the problem that your software is not doing it's job properly and incorrectly counting the number of installations!
Can you please update with how this can be reset, when a fix will be forthcoming, or how you will be compensating your customers for arbitrarily removing access to paid-for software for 24 hours - do I get a 24 hour credit back on my Play subscription for example?
- @MrAspectsTTV Almost the same issue, I have reinstalled my OS twice today and am getting the same error. Jedi Survivor was not working on my OS, crashing before even a splash screen, so I reinstalled Windows and yay it worked. I played for a few hours, and then later installed the rest of my apps etc again. I went to play again and it was crashing again before launch. So I reinstall Windows, intending to thoroughly debug what is cause the crash, and now I have this message, despite it being the same computer, so now I cannot play the game, or debug it, or reinstall any of my other apps.
What a joke you cant use a cloud gaming services in 2023
Can you tell me,how it works,FOR EXAMPLE:I play in EA FC 24 on the cloud gaming virtual computers.I launch the first session at 1AM of 1 March,and the fifth session will be at 23 PM same day.In this case,when will be a cooldown:after 24 hours since the last session or at 1AM of 2 March?
And another question:what if I didn`t launch 5 different sessions during 24 hours,is it true that I can continue playing the game not having the error: "too many computers...."- @danjbirch Honestly, what a waste of time and money! Glad Fifa parted with them!
Yesterday I have tried to install FC24 on one computer. The game was not able to launch due to this unsolved issue ( https://answers.ea.com/t5/Technical-Issues/EA-FC-24-Not-Launching-after-Splash-Screen/td-p/12956190/page/294 ).
So today I have tried to install it on another computer just to know if at least one of them will be able to launch the game.
It was a real pleasure to read that i have accessed it from too many computers, but if i read this issue i have to say that i did not install it on five(!!) computers.
Now I have to wait 24 hours.
I am just sharing my user experience with you.
- @MrAspectsTTV Same issue. Not even got to play the game yet. Had 5 crashes before it's even launched and now I can't even try for another 24 hours...
what do you expect from ea, great games, but interface very poor, the ea app has a ton of bugs, like mine, it counted as new computers due to the app's own bug and i had to reinstall the game, and still need to wait for 24h, like what on earth!
**bleep** you EA
