[RESOLVED] EA Account Error After 30.1.3 - Restart Loop

I can't enter in the game Plants Vs Zombies 3 after log in into my ea account.

Hello. I'm playing from Cuba. There are many others like me from other regions who are also having this problem. Is there a solution?

Hey everyone,

Thanks for the reports. We’re aware of an issue where some players are getting an error/restart loop when trying to load into PvZ 3: Evolved, often after linking or reconnecting an EA Account.

The team is currently investigating this. To help with the investigation, please share the following if you’re affected:

• Your Player ID, if you can access it
• Your country/region
• Your device model
• Your OS version
• Whether this started after updating the game or after linking/reconnecting your EA Account
• A screenshot of the error message, if possible

We’ll share updates here when we have more information. Thanks for your patience while this is being looked into.

Hello

I'm playing from Bolivia my device is Tecno Pova 7 5G

Error 

Hi, here are my details: ID: Sorry, I don't have it available Region: Cuba Model: Tecno BF7 2024 OS version: 12 The error appears after reconnecting my EA account.

Hi folks, could you please retry now and let us know if you're able to get back into the game?

Hi, I am having the same issue 

I do not have the Id (I can not access)

I am playing from Colombia 

My device is a Samsung tab S10 lite 

this started after linking (it lets me complete the tutorial) but after that it crashes (at the time I try to link it)

And idk how to attach a ss here, but it’s the same message as the other players 

Hi folks,

A hotfix has just been made live that should address the EA Account error/restart loop issue.

Please try launching the game again now. You may need to restart the app a couple of times before it lets you in properly.

Once you’ve had a chance to retry, please let us know whether you’re able to get back into the game or if you’re still seeing the same error.

Now it works👍🏻