Players in Chinese mainland can't buy Meteorite Shards with gems in the shop, which may be a display or translation error. Besides, many players lose coins after logging in. A friend of mine had over 10,000 coins that turned into only 25 coins for no reason. Please fix these two bugs and optimize the game.
EA QV TeamThanks for the extra details! I'd recommend that you contact customer support for further assistance, you can reach out on EA Help via the web or through the Customer Support button in the PvZ3 Settings menu.
Please note that if you got the game from a supported region storefront, but you are not activley in that region you may run into issues we cannot support. In order to have access to premium currency and make purchases you need to have an apple account and a valid payment method from that region. You are better to wait for the game to become available in your region for the best experience.
Sorry for the confusion! I downloaded the game with an official Philippine-region Apple ID. These two issues may be caused by IP detection or flawed translation localization. The inability to buy Meteorite Shards might stem from a display translation glitch, and the abnormal coin loss also occurs among players using Philippine Apple IDs.This problem may also exist in other officially released regions, hope the team can check it out. I tried uploading relevant screenshots but failed to attach them. This account mini_watermlena is my alternate account.
This is my friend 's game id:
p-ac58223d-b51c-46c8-ade3-78675bfebffe
Sorry for the confusion! I downloaded the game with an official Philippine-region Apple ID. These two issues may be caused by IP detection or flawed translation localization. The inability to buy Meteorite Shards might stem from a display translation glitch, and the abnormal coin loss also occurs among players using Philippine Apple IDs.This problem may also exist in other officially released regions, hope the team can check it out. I can provide my Player ID and screenshots if required.
EA QV TeamHi cs8py8xd2w7h sorry to hear that! PVZ3 Evolved is still in Early Access and is not currently released in China. Purchases should only be supported through relevant app stores in the supported regions.
If you can would you be able to provide your Player ID and more details around the issue you're encountering? Such as the device you're playing on, screenshots, and what were you doing when you noticed the missing coins?
