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Ms_Indigo_Blue's avatar
Ms_Indigo_Blue
3 years ago
Solved

Alleged Email Claiming I am being banned requesting me to call a phone number.

I could not find the correct place to report this so I am posting it here to warn others with the hopes that the powers that be can address this issue.  I signed into my account this morning and the...
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @Ms_Indigo_Blue 

    This looks to be a scam message as it is not how we handle bans. Please do not call that number and do not give them any personal information. You're also welcome to contact an advisor by opening a case here so they can look over your account for any issues. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @Ms_Indigo_Blue 

This looks to be a scam message as it is not how we handle bans. Please do not call that number and do not give them any personal information. You're also welcome to contact an advisor by opening a case here so they can look over your account for any issues. 

  • ubet49's avatar
    ubet49
    2 years ago

    I have received that same message over 6 times

    The one today states they will charge my on file credit card $1000 for failing to call that phone numbert.

    Thanks for letting us know that it is a scam.

    They hacked your site.

  • ubet49's avatar
    ubet49
    2 years ago

    I have received that same message over 6 times

    The one today states they will charge my on file credit card $1000 for failing to call that phone number.

    Thanks for letting us know that it is a scam.

    They hacked your site.

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