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c232bd6af174286's avatar
c232bd6af174286
2 years ago
Solved

Canasta Cheaters

11/28/2023 at 5:15pm I was playing [Edit - Admin.] in canasta when she called me a cheater. I have played her several times and whenever she is behind in the score, she freezes the game and then I lo...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi  @c232bd6af1742860 

     

    We are unable to assist with reports of players who may be breaking our fair play rules here on Answers HQ. Please see our Forum Rules & Guidelines. 

     

    If you do come across someone else who may be breaking our terms of service be sure to check out our EA Help article on how to report them to the correct team! 

     

    Report players for cheating, abuse, and harassment

     

    From there they will look into the report and take the appropriate action if needed, as there is no additional information or support we can offer on AHQ I will be closing this thread. 

     

    Thanks for reporting!

kimbearlysue48's avatar
kimbearlysue48
2 years ago

My screen has frequently become "frozen" th the extent that the "action" buttons, ie stand,  score, info and side buttons work, but I can't pick up a card or the pile. When the timer runs down to zero, I am not given the option to play or extend.  This leaves me with the only option to stand/quit the game, resulting in a loss of game points. Incidentally this seems to happen when I am playing a high ranking player and I am winning.

This has has happened enough that I have gone from a steady high 1,000s(almost 1100 a few times) to as low as 820. I'm not sure if this is a player or a game problem, but it is becoming more and more frustrating. This game brings back a lot of family nostalgia and is one of the reasons that I have remained a member for so long. 

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