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EA_Leeloo
5 years ago

[Collection] Pogo Insider Blog Posts

09/08 - Blog Post #139: Construction Zone Hello Pogoians, How has your week been going? I hope you’re having a great time with the Summer Vacation Challenge Quest. There’s much more on the way...
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EA_Leeloo
5 years ago

11/03 - Blog Post #143

Hello Pogoians,

Sooooooooooooo….how much fun are you all having in Dice City Roller HD? I won my second game with 1,511 points. How about you?!

Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

Upcoming Games

  • We’ll be announcing more new and remastered games soon. 

Events 

  • A reminder the Game of the Month for November is… Canasta HD!
  • The first Badge for the new animated Badge collection became available on November 1! There will be a new Badge released on the 1st day of each month with a price discount during that first week. The theme is Hobbies, so each new Badge will give you a glimpse of how some of your favorite Pogo characters spend their free time! There will be a total of 6 Hobbies Badges and each Badge will be available to purchase for up to 1 year from each Badge release. Thank you!
  • Afternoon Tea Party continues through November 10. 
  • Reminder – Pogis Constellation 4 will end on Nov 6 at 11:59PM PT. Pogis Constellation 5 (Mer- Bear Constellation) will start Nov 7 at Midnight PT and go through Jan 5 at 11:59PM PT.
  • The brand-new Nocturnal Animals Badge collection is available now through November 15! Which animal is your favorite?
  • A new Badge Marathon with multiple games is coming mid-November.
  • November wouldn’t be November without the annual Pogo Black Friday and Cyber Monday sales. More information as those dates move closer. 

Game Updates

  • Peggle Blast – New event went live today and will end Nov 16. Complete the Family Time event and earn the Family Time Badge.  
  • Pogo Daily Sudoku – Ranks 51 – 100 added today!
  • Paranormal Destinations – A text edit for the Port Arthur episode is now live.
  • Dice City Roller HD – Using a mouse wheel to scroll is now available! Tables are also now appearing correctly in the Find A Game Menu.
  • Postcards from Britain – New episodes on Nov 17. Traveling about is even easier now, thanks to an improved episode selection screen (as seen in Royal Wedding: One Year Later).
  • StoryQuest – A new episode will be available on November 3.
  • Quinn’s Aquarium – New content will be available November 10. 
  • Sweet Tooth Town – New levels will be added in November including Cookie Tier 4 which includes 30 new levels (61-90) and more ingame badges. Cookie Shop Badge and Gold Cookie Shop Badge.
  • A Way With Words – Content update November 17 includes new Hall of Fame Challenges. 
  • Cookie Connect – New levels 701 – 720 will be added November 17! 
  • Solitaire Blitz – A new in-game event will begin November 17 and run through Nov 30!
  • Crazy Cakes 2 
    • Art and Audio optimizations to address performance issues.
    • Improved mobile performance.
    • Improved touch input across a wider range of devices.
    • Added the Pogo splash screen when the game launches.
    • Fixed some issues with text alignment.
  • Mahjong Garden HD 
    • Art and Audio optimizations to address performance issues
    • Improved mobile performance.
    • Improved touch input across a wider range of devices.
    • Updated the timer to pause when the player backgrounds the game till they return to play.
    • Added the Pogo splash screen when the game launches.
    • Fixed some issues causing long load times.
    • Fixed some issues with text alignment.
  • Pogo Addiction Solitaire HD
    • Art and Audio optimizations to address performance issues.
    • Improved mobile performance.
    • Added the Pogo splash screen when the game launches.
    • Fixed some issues with text alignment.
  • Stack’em HD
    • Art and Audio optimizations to address performance issues.
    • Improved mobile performance.
    • Improved touch input across a wider range of devices.
    • Added the Pogo splash screen when the game launches.
    • Fixed some issues with text alignment.
  • Tumble Bees HD
    • Art and Audio optimizations to address performance issues.
    • Improved mobile performance.
    • Added the Pogo splash screen when the game launches.
    • Fixed some issues with text alignment.

Website updates

  • Beware of fraudulent Pogo help sites! To learn more about staying safe and getting real Pogo help when you need it, please see this article.
  • For previously posted Pogo website updates, browse the Pogo Insider archive.

Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)

Q. How can I optionally set up my game to be No Auction in Dice City Roller HD?
A. With the release of our latest HD game, Dice City Roller HD, you do have the option to create a game with no auction phase. Let’s help ya out!

When selecting a game, at the main menu click on Host A Game.

To set up a game with No Auction, under Game Rules select No next to Auctions.

Additionally, you can join a public No Auction game under Find A Game by sorting games with No Auction. Here’s how:

  1. At the main menu, click on Find A Game.
  2. Make sure to select the Public Games tab.
  3. Click on the drop-down menu next to Sort By and select No Auctions.
  4. This will sort all No Auction public games to the top of the list. 
    • Please note, any listed locked private games will require a password from the host that created the game session to join them in progress.

Q. How can I easily find my friends in Dice City Roller HD?A. You can only find a friend’s game if they are hosting it through the Host A Game menu. Please note, friends that who use Quick Play cannot be located in multiplayer matchmaking. The friend must Host A Game in order to be found. Let’s show you how to find your friends!

At the main menu select Find A Game.

Click on the Friend’s Games tab. Click the Refresh button every time you want to display the latest list of friends playing.

On the Friend’s Games tab…

  • If your friend is hosting a private passworded game, you will always see them listed on this tab whether the game is in progress or waiting for players. Just select their listed game and enter their password to join at any time.
  • If your friend hosted a public game, it will only display on the Friend’s Games tab if the game is waiting for players (30-second window to join).
    • Please note, there is currently a known issue that once the public hosted game begins it disappears from the Friend’s Games tab. Once their game completes all 4 quarters and waits for new players again, it will reappear on the Friend’s Games tab. Selecting Refresh on this tab will refresh the list.
    • The team is working on implementing a fix soon that will always display your friend’s public hosted game at all times. However, only private passworded games can be joined in progress. After the fix, if a public game has started it will display in progress until it is open and waiting for players to join.

And there you go! Enjoy and have a wonderful time playing Dice City Roller HD!

Alrighty, folks! Thanks again for stopping by the Pogo Insider. I’ll see you on November 17 with the next edition of the blog! 

Take great care and have a super happy and fun week here on Pogo!

Cheers,

Pogo Llama

Source: blog.pogo.com

EA_Leeloo's avatar
EA_Leeloo
5 years ago

11/17 - Blog Post #144

Hello Pogoians,

How are you all doing on this fine Tuesday? Hope you all had a blast in the Garden Tea Party and came out with a lovely tea set of your own. 

We have a lot of great news and fresh game updates to discuss, so let’s get to it!

Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

Upcoming Games

  • We’ll be announcing more new and remastered games soon. 

Events 

  • The Game of the Month for December will be Poppit! HD!
  • The new Pogis Constellation 5, Mer- Bear Constellation, started November 7 and will continue through January 5 at 11:59PM PT. 
  • Black Friday and Cyber Monday are on the way, bringing plenty of great Pogo sales. Stay tuned!
  • Get a bonus Jungle Gin HD Challenge worth 1,000 Pogis when you purchase any Pogo Gem Pack. Hurry — offer ends November 19! Bonus Challenge will be delivered within two weeks after this promotion ends.
  • Surprise! We’ve got a new Surprise Badge Blast coming your way! Starting November 20, you can expect a whole week of free Surprise Challenges every day. If you complete all seven, you’ll walk away with plenty of Pogis and a bonus Badge. More info on the Blog soon!
  • The 25 Days of Pogo returns December 1, with plenty of gifts, sales and cheer throughout the holidays.

Game Updates

  • Postcards from Britain – 12 new episodes are now available. Traveling about is even easier now, thanks to an improved episode selection screen (as seen in Royal Wedding: One Year Later). Look for new episodes for Winter Wonderland soon!
  • Sweet Tooth Town – Upgrade your Cookie Shop to Tier 4 to unlock 30 new levels (61-90) and more in-game Cookie Shop and Gold Cookie Shop Badges. A brand-new event, the Snowy Shindig, will run from December 1 to December 14.
  • StoryQuest – A new episode arrives December 1 and sees Rose venturing into the world of Oliver Twist.
  • Snowbird Solitaire – Part 3 of our Docks update will be available Dec 1. We’ve got some big Snowbird Solitaire news coming your way, including a new holiday event and decorations, community contest and more.
  • Quinn’s Aquarium – New content will be available December 8. 
  • Claire Hart: Secret in the Shadows – Nine new episodes are on the way in December!
  • Cookie Connect – Today’s update fixes a small bug impacting some of you. Thank you to all players who reported this issue:
    • The Daily Special was erroneously awarding progress on certain Challenges. We are not undoing any progress players gained during this time. Additionally, we’re revising the descriptions for impacted Challenges. Any Challenge requiring a certain number of 3-star ratings will now specify “3-Star Map Levels.” Progress on these Challenges can be gained by playing levels from the map, as opposed to the Daily Special.
  • Solitaire Blitz – The in-game event that started today continues through November 30.
  • Jewel Academy – A new update arrives in December. 
  • Jet Set Solitaire – Starting tomorrow, November 18, get ready for a week of extra Daily Challenges for Jet Set Solitaire! We’ve also updated the game flow and now you can easily play from where you’ve left off. And, the Holiday Homeland destination will land in December! 
  • Claire Hart Classic 
    • Art and Audio optimizations to address performance issues.
    • Improved mobile performance.
    • Improved touch input across a wider range of devices.
    • Added the ability to pinch zoom and pan around the game for mobile devices.
    • Improved background of the game to pause the timer.
    • Added the Pogo splash screen when the game launches.
    • Fixed some issues where the Challenge Complete screen was not displayed for the Find Objects challenges.
    • Fixed some issues where the background music was not playing if the user had muted the sound before the episode loaded.
    • Fixed the issue where power-ups became disabled if Psychic Locator was used twice with the same item.
    • Fixed issue where the Curious Note Badge award pop up didn’t appear.
    • Fixed an issue where the game was loading in portrait mode.
    • Fixed an issue where the game would freeze if the Skip and Hint button was tapped/clicked continuously.
    • Fixed an issue where sound sliders were not remaining in their most recently set positions.
  • Double Deuce Poker HD 
    • Art and Audio optimizations to address performance issues.
    • Improved mobile performance.
    • Improved touch input across a wider range of devices.
    • Added the Pogo splash screen when the game launches.
    • Fixed some issues causing long load times.
    • Fixed some issues with text alignment.
  • Lottso! Express HD 
    • Art and Audio optimizations to address performance issues.
    • Improved mobile performance.
    • Improved touch input across a wider range of devices.
    • Added the Pogo splash screen when the game launches.
    • Fixed some issues with text alignment.
  • Stack’em HD 
    • Art and Audio optimizations to address performance issues.
    • Improved mobile performance.
    • Improved touch input across a wider range of devices.
    • Added the Pogo splash screen when the game launches.
    • Fixed some issues with text alignment.
  • Tumble Bees HD 
    • Art and Audio optimizations to address performance issues.
    • Improved mobile performance.
    • Added the Pogo splash screen when the game launches.
    • Fixed some issues with text alignment.

Website updates:

Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)

Q. How do I create a frozen pile in Canasta HD?!

A. With Canasta HD being Game of the Month for November, I’ve seen this question pop up quite a bit so I’d love to help you all out.

For Canasta HD Challenges that require winning a “frozen pile” game, you must set your table options to a frozen pile game. Here are the steps:

1. Click on Find a Friend

2. Select the Create a Table button

3. Select the settings you’d like on Table Settings tab 

4. Select the options you want in the Game Settings tab and make sure you check the box for “Players cannot pick up the discard pile.”

If you’re joining a table, you will need to look at that table’s Custom Rules. Click on that blue-lettered link and make sure that “Players cannot pick up the discard pile” is among the options if a frozen pile game is what you’re seeking.

Let me know if you have any further questions and good luck with the Game of the Month Challenges!

Thanks again for tuning into the latest Pogo news here on the Pogo Insider. Have a wonderful week of great fun here in Pogo!

Cheers,

Pogo Llama

Source: blog.pogo.com

  • EA_Leeloo's avatar
    EA_Leeloo
    5 years ago

    12/01 - Blog Post #145

    Hello Pogoians,

    Welcome to the Pogo Insider and the most cheerful month on Pogo! The 25 Days of Pogo started today, with lots of holiday cheer to come all month long. I’m feeling pretty festive. I’m even wearing my ugly sweater, and yes, there is a llama on it.

    Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

    Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

    Upcoming Games

    • We’ll be announcing more new and remastered games soon. 

    Events 

    • December’s Game of the Month is Poppit! HD!
    • The Mer- Bear Constellation that started on November 7 will continue through January 5 at 11:59PM PT. Keep earning those Pogis!
    • The 25 Days of Pogo returned today! Click here for more information. 
    • Get ready for an additional Weekly Challenge every Wednesday in December! That brings the grand number to THREE Weekly Challenges all throughout December. Get your game on with these holiday themed Badges. 
    • A 10-game Badge Marathon starts December 5.
    • A second Badge Marathon based around five games will start on December 22.

    Game Updates

    • Sweet Tooth Town – The Snowy Shindig event starts today! 
    • StoryQuest – A new episode arrived today.
    • Dice City Roller HD – New updates to multiplayer are underway and coming soon! Other updates that are in the works includes: improving matchmaking for Quick Play, adding the choice of Auction and No Auction to Quick Play, and joining any public game in progress in the Find A Game menu! More information on these updates will be provided when they get closer.
    • Snowbird Solitaire – Part 3 of our Docks update is available today along with a new holiday look and event.
    • Pogo Mini-Golf – Thanks to all who have reported a “floating ball” issue with the game! This has been fixed as of today!
    • Quinn’s Aquarium – New content will be available December 8. 
    • New episodes for Winter Wonderland on arriving December 15!
    • Claire Hart: Secret in the Shadows – Nine new episodes are coming on December 16. Stay tuned for more details on some special Claire Hart festivities.
    • Jewel Academy – New levels and ingame Badges arrive on December 15.  
    • Jet Set Solitaire – The Holiday Homeland destination will be flying in on December 15 and depart on January 14. 
    • Bookworm HD
      • Art and Audio optimizations to address performance issues
      • Improved mobile performance.
      • Improved touch input across a wider range of devices.
      • Add the ability to pinch zoom and pan around the game for mobile devices.
      • Improved background of the game to pause the timer.
      • Added the Pogo splash screen when the game launches.
      • Fixed an issue where the game was rotating into Portrait mode.
    • Pogo Sudoku
      • Art and Audio optimizations to address performance issues.
      • Improved mobile performance.
      • Added the Pogo splash screen when the game launches.
      • Fixed an issue where the timer was not pausing when the ads popped in for Free and guest users.
      • Fixed some issues with text alignment.

    Event Awards

    Website updates:

    • Sadly, Flash support has come to an end, and we have retired our remaining Flash-powered games as of today, Dec 1. Thanks to everyone who played all these great games and kept them active for so many years! While we’re sad to see them go, we’ve got great things in store for you! If you’d like to chat or reminisce about your favorites Flash games, head on over to this thread in the Pogo forums. I encourage all who wish to leave comments to post there as I’d like to keep the blog open for other questions.
    • Table Chat is now available in Spades HD! Click here for the FAQ.
    • Beware of fraudulent Pogo help sites! To learn more about staying safe and getting real Pogo help when you need it, please see this article.
    • For previously posted Pogo website updates, browse the Pogo Insider archive.

    Cheers to you all,

    Pogo Llama

    Source: blog.pogo.com

    • EA_Leeloo's avatar
      EA_Leeloo
      5 years ago

      12/15 - Blog Post #146

      It’s the middle of December and we have 10 more days left of the 25 Days of Pogo. Which day has been your favorite so far? 


      We’ve heard how much you’re enjoying the artwork for the 25 Days of Pogo 2020 edition! To share in the enjoyment, our Pogo artists created a special Share in the Joy holiday wallpaper just for you!

      You can get in on the holiday spirit with a free Share in the Joy desktop wallpaper. Simply click this link to open the image, then follow these steps to make it your desktop wallpaper:

      1. Right click on the open image in your browser and select “Save Image As”
      2. Save the image to your desktop
      3. Select the file on your desktop and right click.
      4. Choose the “Set as Desktop Background” option.
      5. Enjoy!

      Have you won the Snowbird Christmas Tree Badge in Snowbird Solitaire? You can earn this Badge by “sprucing up your island with some festive holiday greenery!” In other words, place the Christmas Tree on your island and you’ll earn yourself the following badge:

      Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

      Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

      Upcoming Games

      • We’ll be announcing more new and remastered games soon. 

      Events 

      • The Mer- Bear Constellation that started on November 7 will continue through January 5 at 11:59PM PT. Keep earning those Pogis!
      • The 25 Days of Pogo is still going through Dec 25. Click here for more information. 
      • Don’t forget – there is an extra Weekly Challenge every Wednesday in December! Get your game on with these holiday-themed Badges.
      • We’ll be having a Pogo Holiday Village Skate-Off event based around five games starting December 22!

      Game Updates

      Event Awards

      • November Game of the Month Challenges
        • The Canasta Chase Victory Badge was awarded on December 3.
          • You’ll be able to find it in the “My Rewards” section of your profile. 
      • Snow Scramble Badge Marathon
        • The Snow Scramble Victory Badge was awarded Dec 14.
          • You’ll be able to find it in the “My Rewards” section of your profile.

      Website updates:

      • Due to the upcoming discontinuation of Flash support across the Internet, Flash Chat will be retiring from Pogo on December 31, 2020. Please switch to the new Pogo to continue chatting in games. Check out this recent blog article for more information on how to Chat on Pogo.
      • Beware of fraudulent Pogo help sites! To learn more about staying safe and getting real Pogo help when you need it, please see this article.
      • For previously posted Pogo website updates, browse the Pogo Insider archive.

      Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

      Q. How does a player contact Pogo Customer Support?


      A. Great question! Whether you’re having a game loading issue, a payment issue, or want to provide feedback, EA Help is here for you! 

      One thing to note is that our customer support team is identified as EA Help and there are two paths that players can take to create a support ticket.

      1.  The one most Pogo players are probably familiar with is through selecting the Help option on the top of Classic Pogo. This takes players directly to a page with several support options. By clicking on “Contact Us”, players will be taken to a page that will let them select what type of response service they’d like, such as chat or a call back.
      2. This second option is self help which is really useful as there are Pogo-written articles with answers to common issues! If the articles don’t help, players can also create a case at the bottom of that screen. Once a case is created the paths converge and the case is routed to one of our advisors who can provide help with account issues, technical issues, and even missing content.

      It’s also important to know that EA Help does not have a phone number for players to call. There are a number of sites out there that call themselves Pogo Customer support and we want everyone to know those are not legitimate sites. EA Help will also never charge for customer support. I include a link to the “How to Stay Safe” article in every Pogo Insider Blog. Please read the article for more information on how to stay safe on Pogo.

      As a reminder, I’m unable to troubleshoot account issues here on the Pogo Insider. I encourage you to contact EA Help if you are experiencing trouble with games loading, missing content, or any other Pogo account issues. Thank you!

      Thank you all for reading this edition of the Pogo Insider. I’m always grateful to have you here and cannot wait to see you in the next Pogo Insider on December 29. Please note that due to being away for the holidays, the comments will be turned off. The comments will be turned on for the following January 12 Pogo Insider.

      Cheers!

      Pogo Llama

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