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dcat14's avatar
dcat14
2 years ago
Solved

Didn't receive my yearly 100 gems due to a billing glitch and no help from EA

I have been with pogo for 15 years and am not feeling like a valued customer. I did not receive my 100 gems recently for my renewal and their excuse is you only receive them if you have automatic re...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @dcat14 

    If you have missing gems from your club pogo renewal you will need to speak with our support to further investigate your account. 

     

    How to use EA Help

     

    Cheers!

     

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @dcat14 

If you have missing gems from your club pogo renewal you will need to speak with our support to further investigate your account. 

 

How to use EA Help

 

Cheers!

 

dcat14's avatar
dcat14
2 years ago

I have been speaking with support but they refuse to credit the missing gems.

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