4 months ago
Games crashing during play
I have been with Pogo over 20 years now and the play is getting worse by the week. I keep getting booted from games crashing and get a loss for the game. This happens way too often. I am assuming EA ...
- 3 months ago
Hi @kptcb Thanks for taking a moment to share feedback on your experience on Pogo with the Answers HQ Community.
If we are seeing crashing with different games each day, can we try the following to see if this changes for you?
- Try restarting your device and potential your internet equipment
- Clear your Web browser Cookies/Cache
- Check if your device has updates, as well as your web browser
- Try using your browser Incognito Mode... This may require you to sign in manually
- Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)
If you continue running into issues playing your games, Would it be possible to get the following information?
- Screenname:
- What Device are you using?
- Which web browser do you play on?
- Do you get an error message at all?
- Screenshot of how your game appears...
Thanks and have a Great Day!