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DerylCarol's avatar
DerylCarol
Newcomer
15 days ago

Gems not awarded

I renewed my annual membership on the due date of February 10, 2025.  I was not awarded my 100 gems for this renewal.

Thank you,

Carol

 

1 Reply

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  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hey there, sorry to hear you ran into this issue, can you please let us know your Pogo username so we can look into this further for you.

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