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zpatsfan1265's avatar
6 years ago
Solved

HD Table Game / "Find a Friend" Feedback

This is regarding the new iteration of Jungle Gin HD. I do appreciate that Pogo did establish the chat feature on the side of the screen. The HD game graphics also look great, so kudo's to you in that respect. 

After posting to several different mediums on Pogo, I was directed to address my concern to the Answers HQ. I tried the Pogo Forum, Pogo Blog and EA help. The Pogo Forum directed me to you. I am but one voice, but I believe i speak for many who are disappointed with the "Find a Friend" feature.  

I have tried Jungle Gin HD, and understand the instructions. It seems that the programming of the "Find a Friend" feature was not well thought out, as it's almost impossible to find a friend. The issue is that in order to "Find a Friend", you have to wait in an inactive room, and NOT play with the bots for a friend to locate you. I even tried to password a private room, to no avail. This is not feasible. Most of us on Pogo do not have "personal" contact information on our friends. Does EA believe that we will wait in an inactive room for an inordinate amount of time while waiting to play with friends?  If Spades goes the way of Jungle Gin HD, would that mean that I'd be waiting for several hours, in an inactive state for my friends to find me? We play quite frequently, and we don't all sign into Pogo at the same time. The way Jungle Gin HD and I'm sure other HD games is set up now, it's impossible to play with friends. 

I alsoI contacted EA help this morning to see if the programming can be changed so a member can play with Bots until a friend joins you. EA help also told me that the Forum is the proper place to address these issues, but would also elevate it on their end. I am addressing this major issue here which could mean the downfall of Pogo. 

Thank you very much for listening and your attention to this matter. I have been playing Pogo since 2001 and hate to think that the very purpose of Pogo may have been forgotten. Play, Chat and Make Friends. 

  • Hey there, @zpatsfan1265.

    As your feedback wasn't specifically about the game retirements, I moved it off into its own thread in the New Pogo Experience forum to help with tracking. Those who agree can also now do a "Me Too" on the feedback.

    Thanks so much for your feedback. I'll be sure to pass it along to the Pogo team.

    Arrenai 🐱


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57 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @macpo47.

    We'd love to look into why you're not able to use the new chat feature. Can you create a post with what you're experiencing on our Technical Help boards? I'll be happy to help.

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • Having the same problem with this new "HD" crap.  I hate it, everyone that I have had joined pogo over the decades are yelling at me about the "HD" version.  I DIDNT MAKE IT SO STOP COMPLAINING AT ME AND COMPLAIN TO POGO!! grrr  VERY frustrated in "trying" to set a table to play canasta or Jungle Gin etc with my mom or sisters.  Cries my 4 friends are not going to stay on pogo because "this HD is too stupid to figure out, why cant they have it like the prior version" like I know? I cant even get a table to set and when I do they can not see me at a table to join.  Why on earth did you guy do this?  why not keep the same format/settings as before?  I noticed how much the "players are playing now" has dropped significantly!  Everything is badly designed, make it simple.  this is NOT simple/easy to access.  while ive got your attention who the heck changed the voices?  these new voice are horrible!  Why fix what wasnt broke?  I dont play as often as I used to (daily about 12 hours playing with various people in the USA and across the world and of course the bots :P) Come on why do this? why, as they say... "dont fix what aint broke?" I miss playing with people. :'/

  • macpo47's avatar
    macpo47
    5 years ago

    @minimize13lu I Agree !00%. I cancelled my subscription after 7 years but of the "new" HD format. I will resubscribe when they get a more friendly and easier to use format

    I cannot find a friend to play with at my table. The HD format sucks big time. I cancelled my subscription after 7 years  because of it. I see a friend playing in a certain game and I try to join them but it is not possible.  When I go to the room a friend is in I( cannot join them'

    [CM Edit - Merged back to back posts together. Please refrain from multiple posts in a row. Don't forget you can always add more to your previous post by selecting Edit from the right-side menu on the post. Thanks!]

  • You are so right. It is frustrating to not be able to find your friends to play. Who wants to sit around just looking at a screen, in case your friend comes on so they can find you? We sign in to play for fun and relaxation.

  • i can not find my friend to get in and play with her i like the old pogo better  mary dolske

  • well  i think  you  are  going  to lose a lot  of  members ,if they  cannot  teem  up  and play  a game of gin  etc ,pogo  was  to make  friends  ,yes  we  ,,but  cannt  play  jin  etc

  • I got a lot of replies to this post from frustrated Pogo members. I hear you and understand. I've pretty much given up, and meet my friends in another game site. 

    Thank you all for your support and interest. Nice to know other people feel the same, but it's really not going to make any difference. Pogo is broken. 

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