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correctionao's avatar
6 years ago

Jet set solitare - Not getting credit for star

I am trying to get into Philadelphia in Jet set solitare .  I got extra star but they did not give me credit in philadelphia.  Can anyone help

[CM edit - Updated title for clarity]

10 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @correctionao.

    I'd love to look into this for you. When you got the new star in the level, does it show on the level select screen for that level?

    Arrenai 🐱


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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Thanks for the update, @correctionao.

    So if it is showing the star having updated, is it showing that you have all stars towards the unlock but it's still not letting you access, or is it now counting the total number of stars currently earned in the count? Would you be able to get a screenshot of what you're seeing on the level select?

    Here's the information on how to take a screenshot regardless of your PC's operating system:

    Screenshots can help us see what you're seeing. I look forward to hearing from you.

    Arrenai 🐱


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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @correctionao. I'm just checking in.

    Are you still not getting credit for the star on unlock? Were you able to get the screenshot from the previous post?

    Arrenai 🐱


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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @correctionao. I'm sorry to hear you're still facing it. 

    If you're able to attach a screenshot of what you're seeing, it will help a ton with figuring out what is going on with the star credit showing you received it, but not giving you credit towards unlocking. Please let me know if you have any questions on how to do that.

    Arrenai 🐱


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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @correctionao. I'm just checking in again. Were you able to get the screenshot of what you're seeing? It would help a lot in figuring out what is going on.

    Arrenai 🐱


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  • I agree, how the heck do get a star in this game? I have 8 of 12 in the level

    and have replayed, winning but giving another star. You can not

    go back and use stars from another level to use in current level.

    HOW DO YOU GET STARS IF THE LEVEL WAS DONE AND YOU ONLY HAVE 1

    STAR< BUT NEED TO GET ANOTHER? Would help if you had some type of game

    instructions and not just some 1 line blurb. 

    I hvae been a  POGO member since 1999 and am so 

    disgusted how you have destroyed this game, all games here

  • Daisy62361's avatar
    Daisy62361
    3 years ago

    I'm with you!! I as well have been here since 1999 and they have destroyed POGO

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