Solved
LOST CHALLENGE PROGRESS
Did anyone else lose their progress on their badges, today? I was working on two, Poppit Bingo badges and they're gone!
Also, I completed the Daily, Word Womp challenge, but it's GONE, too!
I've reported the bug, but wasn't sure if it was just me?!!?
Hello @heidiis
Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try?
- Try restarting your device and potential your internet equipment
- Clear your Web browser Cookies/Cache
- Check if your device has updates, as well as your web browser
- Try using your browser Incognito Mode... This may require you to manually sign in
- Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)
Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information?
- Screenname:
- What Device are you using?
- Which web browser do you play on?
- Which challenges have reset?
- Do you get an error message at all?
- Screenshot of how your game appears...
Thanks and have a Great Day!
