Merge Academy coin purchase did not show up
Has anybody purchased coins in Merge Academy and they didn't show up? I spent 40 gems to purchase 100 coins and it took the gems but didn't provide the coins. Now I am out the gems and I do not want to purchase more gems if it just takes them from me without providing anything.
Hello! Currently there is a Service Update regarding some players experiencing issues receiving coins or energy after spending gems in Merge Academy.
Games Forums Home | Service Update - Merge Academy
Regrettably, we are unable to provide assistance with account or purchase-related issues in this public forum due to privacy and security concerns. You will need to contact EA Help directly to indicate a case.
Here > I want to check my order status - Pogo
Click on Chat With Us and follow the steps to open a case.
Hope everything works out for you & Take Care!
