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harrissss1Fy's avatar
harrissss1Fy
Newcomer
10 months ago

Missing membership renewal gems

I did not get 100 gems for membership renewal. Who should I contact, and how would I do it? Getting help from EA seems impossible!

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi harrissss1Fy, 

    Sorry to hear your gems didn't auto-renew with your membership. Pogo_Sconnie shared a post about this recently and confirms this is on the team's radar, and folks impacted will be getting their gems.  Please find this post here:

    - EA_Lanna

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