Forum Discussion

rivermisty

2 years ago

Solved

NEED A REFUND ASAP!!!!!

I canceled POGO a YEAR AGO and YOU are still Charging my credit card!! I need a refund ASAP!!

EA_Illium
2 years ago
Hi @rivermisty

To confirm, we are unable to assist with account changes or orders here on Answers HQ. Please follow the link below to reach out to our support

How to use EA Help

Pogo > I want a refund > Select Chat or Email (options can vary)

While you wait to hear from support options, be sure to log into your Pogo account and make sure your subscription is canceled from your account page:

Select your avatar on the top right > My Account > Under "Billing and Subscription" select "Subscription status"

Cheers!

EA_Illium

EA Staff (Retired)

2 years ago

Hi @rivermisty

To confirm, we are unable to assist with account changes or orders here on Answers HQ. Please follow the link below to reach out to our support

How to use EA Help

Pogo > I want a refund > Select Chat or Email (options can vary)

While you wait to hear from support options, be sure to log into your Pogo account and make sure your subscription is canceled from your account page: