Forum Discussion
12 Replies
Hello! You will need to contact EA Help directly and create a case. Click on the link below and select Chat With Us, follow the steps after to be connected to and EA Representative.
I need a refund > I want a refund - Pogo
Hope this helps and best of luck to you 🌺
- ladychickmom8 months agoRising Newcomer
I was charged 3 times this month april..can't find the email or format to report problem. What can we do .
Hello! Would you mind explaining what you need help with, and I would be happy to help or point you in the right direction.
- kp5f5dtcntv49 months agoSeasoned Newcomer
I HEAR WHAT YOU ARE SAYIN. i WANT TO KNOW HOW TO BUY MONGHJONG GARDEN DRAKE THE DRAGON AND ANOTHER GAME . i CAN'T GET ANYONE ONLINE TO ANSWER ME ON POGO LIVE CHAT
Can you tell me what you need assistance with, and I'll do my best to help you or guide you to the right direction.
- Pinky0820249 months agoRising Newcomer
Like to speak to a live person
- playerp0bm7huo10 months agoNew Novice
I was charged 2 times on March 10, 2025. I was unable to contact anyone who could help me since there is no telephone number to pogo or EA. I would like my money back. I have been playing pogo for 20 years now and I can't get anyone to help me. Thank You
you lost my account of over 7 years and others. you need to acknowledge this
same and had my account over 7 years never logged out. spoke to 5 of there useless techs. they keep insisting its the email address or password. its not, its a problem with our ea id on there end. who knows if they were hacked
- EA_Rtas1 year ago
Community Manager
@annaderf Hey there! Sorry to hear you're also having issues with your account. If you follow the link @EA_Barry provided above you'll be able to contact EA support and they'll help you get your account sorted.
Sadly we can't help with it here as we can't help with account issues for reasons of account security