Not recieving purchased Gems
My gems were hacked. Have contacted EA 4 times. Last time they told me to report a bug. Once done EA would restore my gems. To date that has not happened. Can't get anywhere with this situation.
Forum Discussion
I have not received my gems. I would be happy to share with you but you will have to walk me through it as I am not very computer savvy.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @wormy5687 I can try to give a guide on how to get your Dxdiag, first to check which Operating system are you using? Also which web browser do you use with Pogo when you made the gem purchases?
