Old Pogo Account (Yes another one of these)
Alright, for the person who reads this, here is the situation and what I have done to try to remedy it. This will have a bit...cynical in tone. This is not meant in malice, I just want to be very cle...
Forum Discussion
I'm having this same issue and have also spent too much time with support. They were not helpful and kept asking me for my email to which I replied, "this is the only email I've used for the last twenty years." I know my username, email, password, have emails going back to 2006 and yet no help. At this point I guess I'm done with all EA games.
Hello! Would you mind elaborating on the statement of " "this is the only email I've used for the last twenty years." I know my username, email, password, have emails going back to 2006 and yet no help."
Our Pogo accounts are tied to our email address, and you clearly have all the necessary information- are you not able to log in or change something?
Please let me know and I will try to help to the best of my ability.
I was on the help chat speaking with someone and they could not connect my Pogo account with my EA account. When I went to login to Pogo it redirected me to the EA account where I logged in. So I have an EA account, which I previously had, but the Pogo account associated with my email does not show any of my past progress and says it is brand new. I realized that there were a lot of hacking of accounts happening previously and am now wondering if that's what this is about. The person helping me via chat just kept asking me for another email account. My email and username are the same, I have the proof of emails from 2006 onward, but apparently I can't have my account.
