Pogo keeps logging me out!
After 25 years playing Pogo, all of a sudden it logs me out at random. I went all these years with no issue and only one device. Please fix this as it's very irritating. Thanks in advance! Pogolad...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)
This happens everytime I switch to a different game.
I keep checking remember me, but it does not (see attached).
- EA_Illium
Hi @pogolady
Do you use an anti-virus or ad blocker with your web browser?
If not can we try the following if you have not so far?
- Try restarting your device and potential your internet equipment
- Clear your Web browser Cookies/Cache
- Check if your device has updates, as well as your web browser
- Try using your browser Incognito Mode... This may require you to manually sign in
- Try using a different web browser (Google Chrome, Microsoft Edge, or Firefox)
If this continues would it be possible to get the following information?
- Screenname:
- What Device are you using?
- Which web browser do you play on?
- Do you get an error message at all?
- Screenshot of how your game appears...
Thanks and have a Great Day!
Yes, I've already done all of those and don't have an ad blocker.
If this continues would it be possible to get the following information?
- Screenname: Pogolady
- What Device are you using? Dell laptop (new last year)
- Which web browser do you play on? (I've tried Firefox, Chrome and Edge with same results)
- Do you get an error message at all? (no, just as screenshot attached)
- Screenshot of how your game appears... (attached)
For some reason even when I click (remember me) it doesn't remember me.
- Screenname: Pogolady
This question is perplexing and intriguing to me at the same time, lol.....Your log in screen does not look like mine, also when I searched for the username pogolady it could not be found within the Pogo find a friend list. This is definitely an IT issue.
If I use my phone, computer or tablet this is what the log in screen looks like.
Yes, I agree that it must be an IT issue - but now logging in (it doesn't keep me logged in) I see this screen :
