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abbycattx's avatar
abbycattx
Hero+
1 year ago
Solved

Pogo Moderator

I viewed a comment on the Pogo Forum where a Moderator was replying to Pogo Players regarding Dice City auction rooms missing for 3 days, they stated: "The Mod response people are just members lik...
  • EA_Illium's avatar
    EA_Illium
    1 year ago

    Hey @abbycattx 

    To confirm for the Pogo Forums; 

    Global Moderators are regular players with Pogo accounts just like yourself, they are not EA Employees but do work with the Pogo team on raising issues and community feedback. 

    They may also be able to help you faster than other community members or the administrator of the Pogo Forums (Sconnie). You might notice them more actively across posts on the Pogo Forums. 

    However, to confirm they do not directly work on the Pogo team. As an example, if there is a technical issue that prevents a game from loading, Our Moderator team will not work on resolving that issue, the Pogo team will. 

    For the bit about not being able to force people to join rooms, this is about games on Pogo that may have rooms available. Moderators are not able to control these rooms on request. 

    Thanks!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
1 year ago

Hey @abbycattx 

To confirm for the Pogo Forums; 

Global Moderators are regular players with Pogo accounts just like yourself, they are not EA Employees but do work with the Pogo team on raising issues and community feedback. 

They may also be able to help you faster than other community members or the administrator of the Pogo Forums (Sconnie). You might notice them more actively across posts on the Pogo Forums. 

However, to confirm they do not directly work on the Pogo team. As an example, if there is a technical issue that prevents a game from loading, Our Moderator team will not work on resolving that issue, the Pogo team will. 

For the bit about not being able to force people to join rooms, this is about games on Pogo that may have rooms available. Moderators are not able to control these rooms on request. 

Thanks!

abbycattx's avatar
abbycattx
Hero+
1 year ago

Myself and others were just looking for conformation, the issue has been reported and being looked into. The moderator's reply was a bit confusing on if awareness has been made or not. 

Thank you for your time and hard work EA_Illium!

Take Care 🐱

P.S. "For the bit about not being able to force people to join rooms"

That would be kinda cool, change things up.... challenge people to a duel - en garde ⚔

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