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ketaplay's avatar
ketaplay
2 years ago
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Re: Sign In Required Too Often

Please tell e why i have to get a code everytime i want to sign i find this really unacceptable  hoping you can sort this out for me thanks. 

  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @ketaplay When our sign-in page asks for a security code this is apart of our security to better protect EA accounts. 

    There a few reasons you might get asked each time like signing in from a new IP address or if you have 2-Factor Authentication enable. 

    Cheers!

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @ketaplay When our sign-in page asks for a security code this is apart of our security to better protect EA accounts. 

    There a few reasons you might get asked each time like signing in from a new IP address or if you have 2-Factor Authentication enable. 

    Cheers!

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