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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Re: trying to log on but it keeps saying I have to join the club. I can't play any

Hey there, @JMTRBMMJ.

I'll be happy to help. When you log in, and click on the avatar picture in the upper right corner of Pogo, does it show your correct screenname?

Arrenai 🐱


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1 Reply

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @JMTRBMMJ. I'm just checking in. Were you able to get back into your Club account?

    If you're still having trouble, I recommend reaching out to EA Help and our game advisors can help look into the situation for you. Make sure to have your registered email address and Pogo screen name ready.

    To contact EA Help:

    • Go to https://help.ea.com
    • Click "Contact Us"
    • Select Pogo from the game list
    • Select PC or Mac
    • Select Manage my account > Can't log in
    • Click Select contact option

    If you would prefer to reach out on social media instead:

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

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