Hey there @quietdiWR Thank you for taking the time to write this well-thought-out post, I'll see that this feedback gets to the right team🏈
Community Manager@tgriswell Let's keep things civil here. You're absolutely entitled to share your feedback with us here on the forum but in doing so you need to keep your posts civil and within the forum rules which you can find here
You are right, “Don’t call out the Community Manager” – it is a big NO-NO!!! I apologize for that, but not for what I said. The responses are repetitive on every post and on every forum, not just this one. That is the reason I called them 'cookie cutter' and a 'joke'. It was so frustrating – I could not hold my peace!!!!! Of all of the detailed issues posted in these forums there is never a response that says the issue(s) is fixed or being addressed AND there is no real sense that the issues/complaints are being heard or taken seriously. Hope I didn't break any more rules!!
