Are you going to fix Solitare Home
This is crazy. It has been over a month and still not fixed and no information about it
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @drstuu1
Would it be possible to get additional information?
- Screen name:
- Are you getting an error message?
- What is happening when playing Solitare Home Story?
- Are you getting an error message?
Cheers!
I sent it to you over a month ago. It is still the ble design that come up when I log in. It is the same from the easter problem and it has never been fixed. I have done all the things you asked me to do 3 different times. I just feel that you don't care or can't fix it.
I'm really frustrated. The new contest comes out and I can only play the first 2 games because Solitare Home is the 3rd game and I can't play it. I have been a member of pogo for 22 years and I am thinking hard about x/ling my account because this is no way to treat your customers. It has been over a month that it has been down because I purchased the 150 gem easter package. Why can you not fix itnow that that package/contest is over. All that I ever hear from you is can you send the info to us. I have done that twice to no avail. I hear nothing from you after that. NOW I AM REALLY PISSED OFF ABOUT IT!!!
Can I ask why we are not hearing about Solitare Home is not being fixed or what the problem is with the blue design coming up on the screen and nothing is playable. I have sent allthe info you have asked for twice and the screen shot also. I just would like to know what is being done to fix the game.
I would also like to know if there is a way to bypass it on the new contests since it's the 3rd on in and we can't do it so we can't advance. I just want to know what is wrong and what has been done if anything to fix it.
Thank you,
drstuu1
- EA_Illium
I'll humor you EA and give you what you have asked for. I'm having the same issue. We've been reporting it for over a month.
buckley360
No error message
See attached screen shot...this is what is looks like when I enter the game. I cannot click on anything to make it go away. It's been like this since I bought the gem bonus pass during the Easter event (same with lots of other people).
No error message (you asked the same question twice).
Just fix the game. At this point I've already missed on on probably 2000 pogis, if not more, and I'll be missing out on even more since Home Story is the 3rd challenge in the current string of challenges (and you have to play them in order).
