EA Staff (Retired)Hey there, @ROLLYDAM. I went ahead and merged your posts to the same thread to ensure that all of the information was in one place. 🙂
If you're able to share some of your browser details, it would help a lot. Could you please cut / paste (or screenshot) your full results from the Pogo Compatibility Tool? As well, could you let me know how much system RAM you have on your PC/Mac? I'll be happy to take a look as to why the game isn't running smoothly for you.
Arrenai 🐱
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Here is the information you requested
EA Staff (Retired)Hey there, @ROLLYDAM.
It appears you're on an iPad, is that correct? Can you share what the model number is at the back of the iPad? Additionally, what iOS version are you running?
With this information, I can send it over to the Pogo team to take a look into.
Arrenai 🐱
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EA Staff (Retired)Hey there, @ROLLYDAM. I'm just checking in. Are you still having difficulties with Jigsaw Treasure Hunter HD? If so, were you able to get your iPad's model and OS information? I'll be happy to send that along to the team.
Arrenai 🐱
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