EA Staff (Retired)Hey there, @Calicat67. I'm just checking in. Were you able to get your DxDiag?
Arrenai 🐱
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Hello, and thanks for asking. Yes, we did a chat and he had me go through another list of things to try, which I did, but it's still not working and I just give up.
EA Staff (Retired)Hey there, @Calicat67.
I'm sorry for the misunderstanding as I'm not part of EA Help and don't handle cases through there.
If you're able to attach the DxDiag as a reply to this thread (not as an EA Help case), or as a Direct Message to me, I'll be happy to take a look and get it over to the Pogo team.
Arrenai 🐱
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Thank you.
EA Staff (Retired)Thanks so much, @Calicat67. I got it.
I'll go ahead and send this over to the Pogo team so we can figure out what's going on. We really appreciate the info.
Arrenai 🐱
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I appreciate your assistance.
