Forum Discussion

bjvs1118's avatar
bjvs1118
6 years ago

as of 3/24/2020 the pieces do not move in jigsaw treasure hunter & game freezes

With the Improvements Made to Jigsaw Treasure Hunter  The Game Freezes after a few moves / the pieces cannot be moved This is the only game that this happens to started on 3/24/2020 All other Game...
bjvs1118's avatar
bjvs1118
6 years ago
@EA_Arrenai ......BLUE Edge Icon and Edge works playing Jigsaw Game,
GOOGLE Chrome still FREEZES Jigsaw (since the Update to this game by Pogo) , but GOOGLE Chrome works for ALL other Games
firstmate617's avatar
firstmate617
5 years ago

Pieces do not move at all in Firefox,  screen goes black after 3 moves in Edge.

I think the "as of" date should be 2021

  • Calicat67's avatar
    Calicat67
    Rising Adventurer
    5 years ago
    @firstmate617 They say as of 2020, because that's how long it's gone unfixed. Went through all kinds of steps on here, was sent over to a "team" who never responded. Apparently, the issue continues with no attempt at resolution.
    • firstmate617's avatar
      firstmate617
      5 years ago
      @Calicat67 I played it frequently using Firefox on a PC...never had a problem with it until a few weeks ago. Ooops...I did for a short time a few months ago, but only in FF...it worked fine in Edge. Now the pieces don't move at all in FF. In Edge, I managed to move 3 corner pieces before the screen blacked out. If it really has been problematic for over a year, it's long past time for EA to fix the problem or remove the game.
      • Calicat67's avatar
        Calicat67
        Rising Adventurer
        5 years ago

        I got a new PC and it works fine.  But not everyone can get a new PC, so they need to undo whatever it was they did a year ago to make it unplayable for many.

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