Forum Discussion

pamelagilliam19's avatar
pamelagilliam19
5 years ago

avatar missing

My avatar (mini face) shows in chats but not at a game table such as Canasta HD
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
@jepam45 What type of device and web browser are you using?
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    @jepam45 Thank you for sharing this info, I have passed this along to our team to look into.

    To confirm if you try to change your avatar to something else, does it appear?
    • pamelagilliam19's avatar
      pamelagilliam19
      5 years ago

      no, i've tried that and other  browsers

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        5 years ago

        @jepam45 @Moogan1201 

        We've made some changes on our side, Can you clear cache/cookies and then confirm if this is still happening?

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