Forum Discussion

StageCoachDrive's avatar
2 years ago
Solved

Debug help for Monopoly Sudoku

Monopoly Sudohu has problems. This might help. This is what I get when I try to run the game: Happy debugging.

DEBUG LOGGER

disconnected
{}
Error: ViewManagerSingleton.goto --> not initialized
at _0x31ce5e.<computed>.<computed> [as goTo] (https://cdn-h5irongrid-prod.pogospike.com/50/main-prod.js:1:2956870)
at _0x1adc26.<computed>.<computed> [as _sendToService] (https://cdn-h5irongrid-prod.pogospike.com/50/main-prod.js:73:3717578)
at _0x1adc26.<computed>.<computed> [as sendTimezoneOffset] (https://cdn-h5irongrid-prod.pogospike.com/50/main-prod.js:73:3709819)
at _0x1adc26.<anonymous> (https://cdn-h5irongrid-prod.pogospike.com/50/main-prod.js:73:3687818)
at _0x244560 (https://cdn-h5irongrid-prod.pogospike.com/50/main-prod.js:73:1757302)
at Object.next (https://cdn-h5irongrid-prod.pogospike.com/50/main-prod.js:73:1755213)
at https://cdn-h5irongrid-prod.pogospike.com/50/main-prod.js:73:1754715
at new Promise (<anonymous>)
at Module._0x294ba4 (https://cdn-h5irongrid-prod.pogospike.com/50/main-prod.js:73:1754052)
at https://cdn-h5irongrid-prod.pogospike.com/50/main-prod.js:73:3687669
  • Hello @StageCoachDriver 

     

    Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to manually sign in
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information

     

    • Screenname:
    • What Device are you using?
    • Which web browser do you play on?
    • Do you get an error message at all?
    • Screenshot of how your game appears...

    Thanks and have a Great Day!   

8 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hello @StageCoachDriver 

     

    Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try? 

     

    • Try restarting your device and potential your internet equipment
    • Clear your Web browser Cookies/Cache
    • Check if your device has updates, as well as your web browser
    • Try using your browser Incognito Mode... This may require you to manually sign in
    • Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

    Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information

     

    • Screenname:
    • What Device are you using?
    • Which web browser do you play on?
    • Do you get an error message at all?
    • Screenshot of how your game appears...

    Thanks and have a Great Day!   

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @StageCoachDriver, I wanted to confirm if the steps I last shared help us with this issue? I will mark it as the solution, but if anything changes let us know!

  • Shilfiell2's avatar
    Shilfiell2
    10 months ago

    Agreed this is NOT solved and happening to everyone according to game chat lobbies.  Support sent me here to karma-farm.

  • It's not our problem it's Pogo programming and it's not up to us to fix it but as usual actually talking to a POGO PROGRAMMER is impossible.  Get off your high horse and put the game back in the hands of the site itself!

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